Program Assistant (Testing Center/Business Office)

Walla Walla Community College Walla Walla, WA Full-time Education

Posted on April 25, 2024

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Program Assistant (Testing Center/Business Office)

Walla Walla Community College

Salary: $18.07 - $23.40 Hourly

Job Type:

Job Number: 2024-107M PT TST

Location: Clarkston, WA

Department: CLARKSTON CAMPUS

Closing: Continuous

Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services.

Description

Walla Walla Community College is accepting applications to fill the part-time role of Program Assistant in the Testing Center/Business Office on the Clarkston Campus.

At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. We have identified three core themes that describe the fundamental aspects of the College's mission by translating it into practice: Student Success, Strong Communities, and Resource Stewardship. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.

General Responsibilities:
The position supports the Clarkston Campus and the College's efforts in providing the very best educational opportunities possible; provides intake services to students, staff, faculty and the community. This position is vital to continued student success as well as supporting potential students on the Clarkston Campus.

Essential Functions:

Customer Service and Administrative Services
Tasks include:
Support to current students, potential students, faculty, staff and community members by providing excellent customer service; assist with college applications and admissions process, registration, bookstore, and other student support services.
Provide intake services to students, staff, faculty and the general public through clear and professional communication.

Clerical Duties
Tasks include:
General office duties such as making calls, sending and receiving emails, making copies, filing, appointment scheduling, utilizing mail machine and other office equipment, sorting, and delivering mail.

Administers Tests to students, potential students and community members.
Tasks include:
Assists students in preparing for testing by authenticating identify and providing students with testing tools and aids. Review and apply specific policies to the Testing Center. Maintain accurate, organized, and accessible records of testing.

Competencies

Ability to work effectively with diverse groups, and a demonstrated commitment to equity and inclusion.
Effective organizational and time-management skills. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, and on time.
Ability to exercise good judgement in evaluating situations and making decisions.
Effectively communicate information and policies using tact and diplomacy in both written and verbal format.
Maintain a high-level of integrity and confidentiality of all processes and information.
Attention to detail.
Ability to perform job duties with or without direction and to work and thrive independently and in a team environment.
Demonstrated ability to foster and maintain positive professional working relationships.

Required Qualifications:

High school diploma or equivalent
Clerical experience
Customer Service experience

Preferred/Desired Qualifications:

Higher Education experience
Valid Driver's License
Microsoft Office Suite Experience (specifically Word and Excel)

Conditions/Terms of Employment

This part-time temporary position (up to 17-hours per week) is located at the Clarkston Campus.

This position must meet all proctor certification requirements for Pearson VUE, ACCUPLACER, ATI, and Ecasas tests. Training and certification will be completed after hire.

Work is performed almost exclusively indoors in an office setting, sitting at a desk or computer station. The work schedule is Monday through Friday between the hours of 7:30 a.m. - 6:30 p.m. There may be some minimal travel requirements and some local travel to run errands.

Vacation, sick leave and personal leave benefits are available on a pro-rated basis.
Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. WWCC requires all employees to participate in direct deposit for payment of salary. WWCC is a tobacco free campus.

Required Application Materials

This position is posted as open until filled. Applications are screened as received. To qualify for consideration, applicants must meet required qualifications and submit a complete application packet that includes the following:

Online NEOGOV application
Resume
Names and contact information for three professional references.
Unofficial Transcripts (if applicable)

WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at support@governmentjobs.com.

WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact Brooke Marshall, JD/Vice President of Human Resources/Title IX Coordinator/Section 504 Compliance (509) 527-4300 - TDD (509) 527-4412, email brooke.marshall@wwcc.edu, address: 500 Tausick Way, Walla Walla WA, 99362.

To apply, please visit https://www.schooljobs.com/careers/wwcc/jobs/4483441/program-assistant-testing-center-business-office

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