PS UHealth Security Professional I
University of Utah
Salt Lake City, UT
Full-time
Law Enforcement / Security
Posted on April 18, 2024
Announcement
Details
Open Date
04/11/2024
Requisition Number
PRN38276B
Job Title
PS UHealth Security Professional I
Working Title
UHealth Security Pro. I Communication Center
Job Grade
C
FLSA Code
Nonexempt
Patient Sensitive Job Code?
Yes
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Rotating
Work Schedule Summary
Rotating shifts, including some nights and weekends as well as holidays and University closure days.
VP Area
President
Department
02119 - Public Safety-Hospital Security
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
12.02 to 21.63
Close Date
Open Until Filled
Yes
Job Summary
This position is based at the University Medical Center, a level 1 trauma center environment which is nationally ranked and recognized for academic research, quality standards and overall patient experience. Security Dispatchers are responsible for providing dispatch services for multiple University of Utah Health facilities. The incumbent uses multi-line telephone and computer systems to receive and relay information to the appropriate units and Security Teams, then creates and logs incident details using electronic dispatch systems.
Responsibilities
Disclaimer
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Responsibilities
• High school diploma, GED or equivalency (one year of education can be substituted for two years of related work experience).
• Ability to successfully pass a background check
• Demonstrated communications skills and a commitment to providing excellent customer service
• A valid Utah Driver's License to be obtained within 6 months of hire.
Preferences
Ideal candidate possesses:
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
04/11/2024
Requisition Number
PRN38276B
Job Title
PS UHealth Security Professional I
Working Title
UHealth Security Pro. I Communication Center
Job Grade
C
FLSA Code
Nonexempt
Patient Sensitive Job Code?
Yes
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Rotating
Work Schedule Summary
Rotating shifts, including some nights and weekends as well as holidays and University closure days.
VP Area
President
Department
02119 - Public Safety-Hospital Security
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
12.02 to 21.63
Close Date
Open Until Filled
Yes
Job Summary
This position is based at the University Medical Center, a level 1 trauma center environment which is nationally ranked and recognized for academic research, quality standards and overall patient experience. Security Dispatchers are responsible for providing dispatch services for multiple University of Utah Health facilities. The incumbent uses multi-line telephone and computer systems to receive and relay information to the appropriate units and Security Teams, then creates and logs incident details using electronic dispatch systems.
Responsibilities
Disclaimer
This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Responsibilities
- Operate a multi-line telephone system, alerting system, and a radio base station. Monitor and respond to a variety of technical systems and alarms.
- Ask questions to interpret, analyze and anticipate a caller's situation as to resolve problems, provide information, dispatch Security Officers, or refer callers to other areas departments as appropriate.
- Determine and assign the level of priority of a call and enter the data into a computer-aided dispatch system for radio dispatch purposes.
- Provide support for the Security Officers by monitoring of activities via radio and tracking their locations and duties.
- Maintain accurate dispatch records, departmental logs, and forms.
- Attend department meetings, in-service training, and other meetings as required.
- Disseminates all relevant information to the appropriate persons via radio, page group, overhead paging, email, and telephone.
- Contacts campus police dispatch for assistance with specific hospital emergencies
• High school diploma, GED or equivalency (one year of education can be substituted for two years of related work experience).
• Ability to successfully pass a background check
• Demonstrated communications skills and a commitment to providing excellent customer service
• A valid Utah Driver's License to be obtained within 6 months of hire.
Preferences
Ideal candidate possesses:
- Excellent customer service and communication skills required with a speaking voice that is clear and easily understood.
- The ability to think quickly and clearly under stressful situations, establishing priorities and passing on information as needed.
- Critical thinking skills and good judgement under pressure. Must be capable of reacting logically to unusual situations.
- The ability to work at a fast pace and make swift decisions to facilitate effective and efficient communication during stressful and emergency events.
- Ability to multi-task and work with frequent interruption.
- Detailed information gathering and writing skills. Excellent spelling and grammar.
- Ability to work shift work that includes weekends, holidays, and extended shifts. Shifts are subject to change with or without notice.
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a High School Diploma, GED, or equivalency?
- Yes
- No
- * Do you have a valid Utah Driver's License or are you willing to obtain one within 6 months of hire?
- Yes
- No
Required Documents
- Resume
- Cover Letter
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
