Member / Energy Services Specialist

Responsible for commissioning, testing, and inspecting demand response equipment in the field in addition to industrial and special account billing, rate modeling, billing/demand response support, and required reporting. 

Education/Experience: 

• Associate degree minimum required; Bachelor of Science degree preferred.
• Electrical Technology, Agricultural Engineer, Agricultural Systems Management, or  Agricultural Education majors or related field preferred.  
• Electrical utility experience may be substituted for preferred majors.  

Competencies:  

• Organizational: Safety, integrity, teamwork, innovation, and reliability.
• Job: Approachability, customer/member focus, functional/technical skills, organizing, time management.  
• Specific Skills: Skilled in Microsoft Excel, Word, Access, and PowerPoint.  

Essential Responsibilities: 

• Maintain, build, and improve the load management system 
• Performs industrial and special account billing and energy usage monitoring. Maintains and monitors billing contracts/agreements.  
• Primary contact for Commercial & Industrial account member inquiries.  
• Assist members concerning power quality issues through the use and/or installation of voltage and power monitoring equipment owned by Nodak.  
• Acts as advanced-level support contact for demand response and energy usage calls. 
• Calculates billing adjustments.  
• Calculates rate comparisons.  
• Assists with determining proper electric rate assignment for Commercial & Industrial loads.  
• Develops an in-depth working knowledge and understanding of demand response and the  Incremental Pricing Program.  
• Administers the Inadvertent Demand Protection Program.  
• Calculates, records, analyzes, and reports monthly substation line loss values.  
• Fields calls and model billing estimates for rate changes, distributed energy resource and cogeneration standby service proposals.  
• Completes demand response and renewable energy reports for the Department of Energy.  
• Reviews demand and off-peak account pre-billing reports, checks for data accuracy and makes appropriate corrections prior to bill run.  
• Maintains connected load data information.  
• Receives and answers member inquiries and complaints relative to billing. Works with members to clarify and resolve issues related to same, calculates and makes any necessary adjustments, as needed.  
• Prepares, submits, and maintains semiannual EPA Neshap-Rice emissions compliance reports.  

Work hours are 7:30 am – 4:30 pm, Monday – Friday.
Nodak Electric Cooperative, Inc. supports employees through a strong total compensation package that includes competitive pay, medical insurance, retirement, along with paid holiday, vacation, sick leave and more. This position is an hourly paid position with a 40-hour work week with some possible overtime. This position requires work to be performed outside of the office.

Nodak Electric Cooperative provides electric service to over 14,000 customers.  Nodak’s service territory cover all or parts of Barnes, Benson, Cass, Pembina, Walsh, Ramsey, Nelson, Steele, Grand Forks, Griggs, Benson, Eddy, and Traill Counties in North Dakota. Nodak Electric Cooperative is an EEO/Affirmative Action Employer. Nodak Electric Cooperative is a Drug Free Workplace. Pre-employment background checks may be conducted.